Delivery information and payment options

We ship out of Riga, Latvia. When making a purchase in our online store or app you may choose one of the following delivery methods for Latvia and Worldwide.

    Latvia: Delivery of goods to Omniva self-service terminals:

    Price - FREE 

    After you choose Omniva self-service delivery, you will receive SMS message with delivery information. The ordered goods will be available at chosen Omniva self-service terminal within 2 - 5 business days after order confirmation. You will receive an SMS message to your indicated phone number when the ordered goods have reached the Omniva self-service terminal.

    The message should include the door code, parcel location, return code, and shelf life. All self-service terminals are open 24 hours. Your parcel will be held in the terminal 7 days. After 7 days, your parcel will be sent back to store. In the event that you do not remove the parcel within the aforementioned term, you are obliged to reimburse the costs related to the re-dispatch of the parcel. Possible delivery times may vary, any delays will be reported. List of Omniva parcel machines:


    Price - 5.10 EUR. FREE from orders over 30 EUR.

    We use special envelopes to send Pinned, there, for now, is no tracking available for purchases. But we are working on it to get tracking numbers for envelopes. Average shipping times are as below:

    • worldwide: 7-21 days

    Please contact us at if you haven't received your order or would like to request rushed shipping!

    Payment options:

    You can pay for your orders safely with a credit card (Visa, Amex, Maestro and MasterCard), with PayPal, with Internet bank (Swedbank, Citadele, Luminor, SEB) or Apple Pay. The payment is carried out outside the online store of in a secure paying environment of service provider PaySera and Sripe. The online store of has no access to the customer’s bank and credit card data.

    Visa, Amex, Maestro and MasterCard: 

    Once you’re done picking your items, sizes, you will need to select the delivery type and then the payment method - Visa, MasterCard, Maestro. Once you’ve enetered your contact information, a PaySera window opens. PaySera is a business partner, and Visa, MasterCard, Maestro payments are guaranteed to be carried out safely through them. Select Visa, MasterCard, Maestro from the list and once the Visa, MasterCard, Maestro window is open, please follow through with the payment.


    To make a payment via PayPal you will need an account with them. If you haven’t got one yet, it’s quick and easy to create one on the PayPal website - Once you’re done picking your items, sizes, you will need to select the delivery type and then the payment method – PayPal. Once that is done, a window will pop up, where you will need to enter your e-mail address and password. After that the payment window opens. You’ll need to pick the payment method and follow the further instructions to complete the payment.

    Swedbank, SEB, Citadele, Luminor:

    PaySera is a business partner, and all internet bank payments for local (Swedbank, SEB, Citadele, Luminor) and foreign banks are guaranteed to be carried out safely through them. Choose internet bank you want to use for payment, and just follow the steps.

    For more info on PaySera:

    Apple Pay:

    Tap the Apple Pay button. next to your default card and select the card you want to use. You can choose credit and debit cards or Apple Cash from any iPhone or Apple Watch that is nearby and signed into the same iCloud account.

    Pinned welcomes your questions or comments:

    Email Address: Telephone number: +37127774378